General Discussion

General DiscussionDotaBuff.com CHARGING ME EACH MONTH ! (ADMIN READ PLEASE)

DotaBuff.com CHARGING ME EACH MONTH ! (ADMIN READ PLEASE) in General Discussion
bbx

    So, i purchased Dotabuff plus on one of my smurfs few months ago (dont even remember account details) and there wasnt any f**** information that you will charge me each month!!!

    Now i cant even cancel me and support dont answer to email

    please admin if you read contact me at "pawelx-icloud-com"

    you charged me for 3 months already

    Lannoie

      There is. After you purchase the first month it says you will be charged each month.

      bbx

        Mayby there is now, but there wasnt any info at time when i purchased it

        eXcel

          Yeah. You have to manually cancel it afterwards.

          There most likely was information when you paid, I've had plus on and off for maybe 2 years and there's always been information for me.

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          Androgynous

            but reading is haaaaaaaaaaaard

            bbx

              Im always checking for such information and i didnt see it when purchasing!

              succuba

                Are you using PayPal or VISA?

                bbx

                  I used VISA

                  succuba

                    You may want to drop an email to support@dotabuff.com

                    bbx

                      I already did, twice

                      succuba

                        How long have you been waiting for a response?

                        bbx

                          bump......

                          Zero IX

                            Is anyone else's Dotabuff Plus not analyzing (just giving the "!" error) for the past few days? Is Steam having issues?

                            Howard Donald

                              Maybe steam issues, maybe issues with their replay parsing, but something's going on atm.

                              Low_ConcentrationKid

                                Go to your bank and say that you want to cancel the transactions. Bank will block the charges and dotabuff wont be able to charge you. They will have to contact you about whather you wanna still be a plus member or not.

                                Numberwang

                                  ive had dotabuff + for about 6-7 months and it's always been clear that it's a subscription service that you have to cancel

                                  Camcorder

                                    Support will get back to you RE: recurring charges. We're a bit behind, sorry for the delay.

                                    Re: Truesight matches, there's currently a service outage with TrueSight match analysis, we are working around the clock to resolve. You can find updates at http://status.dotabuff.com

                                    Zero IX

                                      Thanks Jason (I was just curious)

                                      bbx

                                        still no answer and i dont want to be charged again...